Shipping Policy

1. Processing Time

All orders are processed within 48-72 hours. You will receive a confirmation email with tracking information once your order has been dispatched.

2. Free Shipping

We offer free shipping on all bundle orders worldwide. Orders of single items may incur a standard shipping fee depending on your location.

3. Shipping Methods

We use reliable courier services to ensure your order arrives safely. Once dispatched, delivery typically takes 6-12 business days worldwide.

4. Lost or Damaged Packages

If your package arrives damaged or shows signs of tampering, please contact us immediately at skin88support@gmail.com with photos of the damage. We will investigate and replace your order if necessary.

If a package is marked as delivered but not received, please allow 7 business days before contacting us, as it may have been delivered to a neighbor or family member.

5. International Orders

International customers are responsible for any applicable import duties, taxes, or customs fees. These are calculated by the customs authority in your country and are not included in the purchase price.

6. Order Tracking

You can track your order using the tracking number provided in your shipping confirmation email. Most couriers offer real-time tracking updates.

7. Contact Us

For any shipping inquiries, please contact us at skin88support@gmail.com or submit a contact form on our website.